Privacy Policy

Skills Share Training Institute (“SSTI”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit or interact with www.ssti.co.za (“the Website”), in accordance with the Protection of Personal Information Act, 2013 (POPIA). [recordinglaw.com], [gov.za]

1. Scope of this Policy

This Privacy Policy applies to:

Website visitors Learners and delegates Clients and corporate customers Suppliers and service providers Any individual or organisation whose personal information is processed by SSTI

POPIA applies to both natural persons and juristic persons (such as companies and trusts) in South Africa. [recordinglaw.com], [dimeri.ai]

2. Personal Information We Collect

We may collect and process the following types of personal information:

Full names and organisation name Contact details (email address, telephone number, physical address) Identification or registration details where required for training Payment and billing information Course enrolment, attendance, and assessment records Website usage data (including IP address and browser information) Any information voluntarily submitted via forms or email correspondence

This definition of personal information is consistent with POPIA’s broad scope.

3. How We Collect Personal Information

Personal information is collected when you:

Complete an online enquiry or registration form Place a training order or booking Communicate with us via email or telephone Attend training or assessments Browse or interact with the Website

All collection is done in a lawful and transparent manner as required by POPIA.

4. Purpose of Processing

SSTI processes personal information for the following purposes:

Administering training courses and learner records Managing bookings, payments, and invoicing Issuing certificates and assessment results Communicating course‑related information Regulatory, accreditation, and reporting requirements Improving website functionality and user experience Complying with legal and contractual obligations

Personal information is processed only for specific, explicitly defined purposes, in line with POPIA conditions for lawful processing.

5. Lawful Basis for Processing

We process personal information based on one or more of the following lawful grounds:

Consent provided by the data subject Performance of a contract or training agreement Compliance with legal or regulatory obligations Legitimate business interests, where permitted by law

6. Sharing of Personal Information

We do not sell or trade personal information. Personal information may be shared only with:

Accredited bodies or regulators (where required) Service providers acting on our behalf (e.g. hosting, payment processing) Authorities where required by law

Any third parties are required to comply with POPIA and maintain appropriate security measures.

7. Data Security

SSTI implements reasonable technical and organisational safeguards to protect personal information against loss, unauthorised access, or misuse. These measures include secure hosting, access controls, and encrypted communications where appropriate, as required by POPIA.

8. Data Retention

Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law, accreditation rules, or contractual obligations.

9. Data Subject Rights

Under POPIA, you have the right to:

Request access to your personal information Request correction or updating of information Request deletion or restriction of processing (where lawful) Object to processing of personal information Withdraw consent at any time

Requests can be submitted using the contact details below and will be handled within reasonable timeframes.

10. Cookies and Website Usage

The Website may use cookies or similar technologies to enhance user experience and monitor usage. You may disable cookies in your browser settings, although this may affect functionality.

11. Changes to This Policy

SSTI reserves the right to update this Privacy Policy from time to time. The latest version will always be published on the Website.

12. Contact Details

For privacy‑related queries, requests, or complaints, please contact SSTI using the details provided on www.ssti.co.za.

This Privacy Policy is issued in accordance with the Protection of Personal Information Act (POPIA), Act 4 of 2013.